Ericsson launches SPMS service

Ericsson has launched spare parts management services (SPMS) to support TM International Bangladesh’s (TMIB) mobile network. The deal marks Ericsson’s first SPMS contract in Bangladesh, and will help boost operational efficiencies, revenue and network performance, says a press release. Under the agreement, Ericsson will provide TMIB with high-level hardware support for routine as well emergency maintenance. Ericsson will also take over the responsibility of the spare parts and provide TMIB with first-line local support, enabling immediate response to the customer’s needs.
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